About
Sales Engineer who builds.
Not just a consultant — I code (Python, SQL, APIs), understand infrastructure (Linux, Docker, AWS), and sell. That combination is rare.
I'm a multidisciplinary professional with over 15 years of experience in technology and business — from datacenter operations at EQUINIX to IT governance at Petrobras, through SaaS implementation and Sales Engineering at ORTEC across Latin America.
Today I'm focused on AI & Automation — building systems that solve real business problems and demonstrating how AI can transform operations, sales, and customer success.
My superpower is bridging the gap between business stakeholders and technical teams. I enjoy moving between customer conversations and hands-on prototyping.
Path
Career trajectory
- 2008 – 2009Monitoring AnalystALOG / EQUINIXFirst contact with mission-critical systems and Tier III datacenter operations. Built the foundation for understanding availability, reliability, and incident response at enterprise scale.
- 2009 – 2013Technical Support SupervisorALOG / EQUINIXLeading a 24/7 support team across multiple shifts. Reduced MTTR by 20%, implemented KCS knowledge management, and maintained 99.9% uptime for enterprise clients.
- 2013 – 2018IT Governance ConsultantPetrobras (via SONDA / Stefanini)Supported IT service governance for Brazil's largest company as part of a team of service supervisors backing Petrobras contract managers — overseeing execution of shared-service contracts across 6+ business units. Owned the operational side of governance: SOPs, workflow standardization, and compliance verification against ITIL/COBIT/ISO standards.
- 2019 – 2020Junior Implementation ConsultantORTECDelivered SaaS implementations for logistics optimization across Latin America. Reduced average time-to-value by 25% through faster onboarding playbooks, streamlined implementation workflows, accelerated testing cycles, and close client collaboration during project execution.
- 2020 – 2026Business Consultant / Sales EngineeringORTECCovered inbound and outbound demand across Brazil and Latin America — including Chile, Argentina, and Peru — shifting from travel-based outbound engagement pre-pandemic to a reactive inside-sales model from 2021 onward. Operated simultaneously as Sales Engineer and de facto Account Executive for five years (2021–2026), managing $10M+ pipeline across 80+ enterprise opportunities. Shaped deal scopes aligned to client operations and partnered closely with operations teams to ensure smoother go-live transitions.
- PresentAI & AutomationBuilding AI-powered solutions at the intersection of SaaS, supply chain, and sales engineering. Developing multi-agent orchestration frameworks and hands-on AI prototypes that solve real business problems. Also exploring strategic partnerships and co-founder opportunities to accelerate go-to-market for AI-powered products.
Skills
Competencies
Business & Sales
Technical
Analysis
Service Delivery
Industries
Principles
How I work
Understand the business problem first.
Technology is a means, not an end. Every project starts with understanding what problem we're solving and for whom.
Explain value, not features.
Clients don't buy architecture diagrams. They buy outcomes — reduced costs, faster decisions, scalable operations.
Build what ships.
A perfect demo that never reaches production is waste. I prioritize durable, maintainable solutions that teams can actually run.
Learn in public, build in public.
Every project generates content: a case study, a blog post, a demo. Learning without publishing creates little market value.
Methodology
How I Build
From problem discovery to continuous improvement — a repeatable methodology I follow for every engagement, whether it's a SaaS implementation or an AI prototype.